Our commitment to service required us to take a hard look at some of the barriers that get in the way of lawyers optimizing the level of service they provide to their clients. We looked at those barriers, and developed innovative ways to dispense with them.
We understand that it is not always easy for our clients or their family members to come to our offices. We know that it may be difficult to coordinate getting an elderly individual to leave their home or their retirement residences to sign legal documents. Accordingly, we make home and/or hospital visits to ensure that our clients are able to gain access to our legal services.
Meeting outside regular business hours
We understand that our clients may not be able to take time off work to meet with us. Accordingly, we are available to meet with our clients outside regular business hours.
We have invested in client-driven technology which helps us keep our overhead costs down, so that we pass along our cost savings to our clients.
Online Interactive Forms
One form of client-driven technology our clients interact with are our online forms. Please view the Barrila Online Will Intake Solution located in the Wills and Estates tab. 24 hours a day, 7 days a week our clients can complete the Barrila Law Online Will Intake Solution so that we can get started on their wills and/or powers of attorney.
At the Barrila Law we respect the environment.
Whenever possible we prefer to scan and email documents as opposed to faxing or mailing them – it’s also another way we keep our costs down.
We try to avoid the amount of printing we do, and we understand that our clients may feel the same way. Accordingly, aside from the traditional method of receiving a print out of a reporting letter, invoice, or correspondence our clients can choose how they wish to receive these documents – electronically via email, burned on a CD/DVD, or uploaded to their USB key.
Unfortunately, when drafting certain legal documents there are certain legal terms of art that we cannot avoid. However, whenever we communicate with our clients or draft documents on their behalf, we do our best to use simple, clear, and plain English so that our clients can understand the legal documents we have prepared for their use.